Services
Freshworks Consulting
The platform was sold as simple. Making it fit your business is the craft.
We implement, audit and re-architect the Freshworks suite for companies that outgrew the default setup — or never fit it in the first place.
Implementations
Freshdesk, Freshservice, Freshsales and Freshchat, configured around your workflows, data and reporting — not the demo environment.
Audits & rescues
A working system nobody trusts is a failed system. We audit existing instances, find where reality diverged from intent, and repair it.
Architecture
Multi-brand desks, shared services, group structures. We design instances that survive your next reorganisation.
Kelcis is an independent consultancy and is not affiliated with Freshworks Inc.
Tell us what isn’t working — or what should work better. We’ll tell you honestly whether we’re the right firm for it.
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